Head of Program Management Customer Marketing (m/f/d)
Berner Trading Holding GmbH, Köln
You want to make the change happen? Excellent. And welcome to our International Marketing Management department. As our responsibilities grow, so does our team in the near future, offering numerous possibilities for brave newcomers as well as experienced professionals to bring forward their own ideas. Shape the future together with us in Cologne (Germany) as
Head of Program Management (m/f/d) Customer Marketing
What you may expect
Define future customer master data structure and liaise with IT-departments to support implementation of target structures in IT infrastructure
Monitor customer master data quality and develop and implement measures to enhance the same in the entire organization in close cooperation with IT
Lead international team of data stewards
Drive data-driven projects to increase customer loyalty, as e.g. develop an early-warning system to identify customers with high likelihood to churn, continuously monitor customer satisfaction
Develop concepts to increase customer centricity, e.g. through design-thinking methods
What distinguishes you
Business-related Diploma or Master's degree with focus on Marketing or Sales
Several years of professional experience in Marketing or Sales, ideally in an international environment
Previous experience in working with customer master data structures
Project management experience
Understanding of SAP ERP and HANA, C4C
Fluency in English, further language skills advantageous
Strong communication skills, also on top-management level
Autonomous and self-dependent way of working
What we offer
The values and sustainability of a family enterprise. And anything but rigid routine processes. After all, the Berner Group is undergoing a strategic transformation. Customer focus and digitalization are top priorities for us. This is the perfect setting for undaunted doers who are fully committed when daring new things, who stick to their ideas - even when this is not easy - and in this way put their lasting mark on our company, on a national as well as international level. We offer you many additional advantages. For instance, short lines of communication and decision-making, introductory training that is adjusted to you personally, a competitive salary with company pension scheme and capital-forming benefits plus staff discounts on purchases of our expert products.
Who we are
We are the holding company of the Berner Group. With about 260 employees, we are managing the Europe-wide departure to the digital future and are positioning ourselves for the years to come. The Berner Group is a financially strong, owner-operated corporation in the second generation, with approximately 46 subsidiaries all over Europe.
Our core competencies are multichannel sales and the production of MRO goods, such as tools and chemical products for the automotive and industry sectors and the building trade. 8,200 people in the Berner, Caramba and BTI Business Units make a difference - they move us ahead. Again and again, every day.
Are you ready to tread new paths with us as Head of Program Management (m/f/d) Customer Marketing? Then waste no time and apply now. By using our very short online form, you ensure a prompt process of your application. Please also submit your salary requirements and possible start date.
Berner Trading Holding GmbH
Jasmin Fröhlich o Human Resources International
Bernerstraße 6 o 74653 Künzelsau o Germany